Amazon asked for a Children's Product Certificate (CPC). What do I do?

1. In Seller Central, go to Performance → Account Health and open Policy Compliance, then Food and Product Safety Issues. Write down the ASIN, the deadline and the exact documents listed.
2. Some categories also show under Manage your compliance → Product compliance requests on the Account Health page.
3. Check which policy Amazon applied (for example “Children's toys”). The policy decides how you submit, see step 3.

Amazon can request compliance documents at any time, and listings that miss the deadline can be removed. Source: Amazon: Submit compliance information, SGS.

Children's toys (and, since 2026, children's jewelry)

1. On the Food and Product Safety Issues page, click Submit, then Verify your product.
2. Create the Test Request Form and choose an Amazon-approved TIC provider. Keep the TRF ID.
3. Pick document verification if you already have a passing report and CPC, or product testing if you don't. The provider reviews or tests, then sends the result directly to Amazon.
4. Watch the ASIN in Account Health. Eurofins says a passed status normally appears within 1–2 business days after the provider transmits it.

Source: Eurofins: Amazon Direct Validation guide (Oct 2026); SGS: Amazon TIC Direct Validation for toy sellers. Amazon added North American children's jewelry to Direct Validation in September 2026, according to Eurofins.

Other children's categories

For categories such as children's sleepwear, Amazon lists its own document set (CPC, CPSC-accepted lab report, tracking label and labeling evidence) that you submit from Account Health. Check the category's help page, for example Amazon: Children’s sleepwear.

1. Identification of the product (detailed enough to match only this product)
2. Each CPSC children's product safety rule it's certified to
3. The US importer or US manufacturer: name, full mailing address, phone
4. The person keeping the test records: name, email, address, phone
5. Date (at least month and year) and place of manufacture
6. Date and place of testing
7. The CPSC-accepted lab: name, full address, phone

The CPC and supporting test reports must be in English. Source: CPSC: Children's Product Certificate, Amazon Seller Central: Children's Product Certificate. Our free CPC builder formats these for you.

Book testing at a lab that CPSC accepts for every rule on your product (search the CPSC lab search). Use samples from production: Amazon accepts only passing reports on production-run products, not prototypes (Amazon compliance guidelines). Typical CPSIA testing takes about 1–3 weeks (Compliance Gate). See what a valid report must show.